“Completely confidential, off the record and in legal parlance…”
James Curtis provides ombuds services to businesses in Southeastern Wisconsin. This service is complementary to the Human Resources (HR) function but yet distinct:
- Only the ombuds can guarantee confidentiality and the promise not to take action without the consent of the visitor, even for complaints of sexual harassment and discrimination (with the exception of an imminent threat of physical harm).
- The ombuds can also promise independence from the company’s leadership and its business interests.
- The ombuds partners closely with HR to remain up-to-date on policies, people, and other resources inside the company, without compromising ombuds independence
Additional information at the Medium Corporation website. https://medium.com/cylinderproject/the-ombuds-for-scaling-companies-995f0502e7b7
PROVIDE RELIEF TO EMPLOYEES
James Curtis catches surprises before there is a problem in your company’s environment. We provide an outlet to your employees that is low-risk, confidential, and neutral. The company is given the opportunity to constructively deal with sensitive employee-related issues more quickly so that those issues can be addressed instead of festering and exploding in your organization.
GET THE PULSE ON CULTURAL AND SYSTEMIC WEAK SPOTS IN THE CORPORATION
James Curtis provides quarterly reports directly to the executive leadership so that they are kept aware of the which issues and concerns are pressing among the employees. These reports do not breach the confidentiality of the employee, but provide valuable insights on what “fail cases” are arising from systemic problems in the organization.
BUILD TRUST AMONG THE COMPANY EMPLOYEES
As am ombuds, James Curtis provides a structurally neutral and independent safety net for employees where they are encouraged to engage in a proactive resolution of issues. Matters are resolved directly with the employee and in alignment with the company’s values.
DEMONSTRATE A COMMIT TO YOUR COMPANY VALUES
By working with James Curtis and establishing an Ombuds Program, your organization will prove its commitment to the core company values. Although employees might bring up concerns that could put leadership in vulnerable and sticky situations, the ombuds program lowers the company’s risks in a confidential and independent way that produces the right results.